REPORTS TO: Strategic Contract Business Manager

ABOUT US: Blu Dot (www.bludot.com), an award-winning designer and maker of modern home furnishings, is currently searching for a Strategic Account Coordinator to join our dynamic and values-driven company.

Company Purpose

Inspire a more creative way of living through good design that’s good to everyone.

Core Values

Good design is good. Good design should be reflected in everything we do.

Keep it simple. Strive for economy in all that you do.

Everyone is invited to our party. Treat every individual with respect & dignity.

Our glass is half full. Focus on the positive.

Be humble. We take nothing for granted.

Turn it up to 11. Determine what is expected and do a little more.

Stay curious. Try, learn, improve, repeat.

ABOUT THE ROLE: Blu Dot is looking for a skilled and dynamic Account Coordinator to join the Trade + Contract team. In this role, you will provide order management and customer service support for our Contract Furniture Partner and Partner Dealer accounts. Contribute to the growth of the Trade + Contract channel through the execution of exceptional customer service and support.

WHAT YOU WILL DO:

Order Management:

-Process/acknowledge all incoming Blu Dot Partner Dealer orders (and requested Quotes) and assist with order entry questions

-Manage and enter all incoming returns and service order requests within 24 hours of receipt

-Coordinate order shipping with customers; obtain contact info and correct billing addresses and provide expedited quotes upon request

-Manage and ship all customer backorders where applicable

-Maintain accurate and up to date customer and sales records in Great Plains and Magento

-Alert direct supervisor to any inaccuracies found in GP, Partner Dealer systems or on Bludot.com regarding pricing, product information, inventory, etc.

-Assist with Partnership related questions (discounting, resources, etc.)

-Work closely with Blu Dot warehouse in relation to Partnership logistics

Customer Service:

-Represent and expand the customer’s connection to the Blu Dot brand and Contract Furniture Partnership through a personable and professional demeanor

-Provide outstanding customer service by handling all merchandise returns and customer issues in a positive and expeditions manner

-Respond to all incoming emails and phone calls within 24 hours

-Log- in to trade line phone system during predesignated times, assuring availability during business hours

-Communicate an in depth working knowledge of product construction and care to customers and aid them in selecting the best products for their desired functionality

-Suggest additional items for purchase based on assessment of customers’ needs

-Utilize problem solving skills to swiftly determine the best solution to service issues while remaining mindful of company policies

-Provide customer quote and complete bid documents upon customer’s request and as required

-Communicate in stock status and lead times to customers as requested

-Provide assembly and care instructions to customers as needed

-Provide catalogs, samples, and marketing materials to customers upon request utilizing our third-party swatch fulfillment site

-Continually maintain order and efficiency of the email box via Help Scout

-Communicate customer feedback to direct supervisor

Operations:

-Assist with Trade + Contract marketing functions such as newsletters, Trade mailings, and project install imagery

-Assist in quality control efforts by requesting photos from customer of damaged or defective goods when necessary, properly noting issues in GP and alerting the QC team and direct supervisor of elevated issues

-Help maintain industry resources and platforms

Other Duties:

-Assist with company new customer prospecting efforts as directed

-Stay apprised of industry trends and best practices

-Attend and participate in Trade + Contract team meetings, as well as one-on-one meetings with direct supervisor

-Attend and participate upon request quarterly company meetings as scheduled by executive team

-Attend and participate in scheduled training sessions

-Other projects as assigned

IDEAL EXPERIENCE/QUALIFICATIONS*:

• 2 – 4 years of experience with direct-contact customer or client services
• Associate’s Degree or equivalent working experience
• Fluent in Microsoft Office Suite, and general CRM or ticketing system knowledge
• Background in design or creative arts – experience within the contract furniture industry preferred

*These are ‘nice to have’ credentials, but we always welcome candidates with unique and diverse backgrounds. We see the value in a wide range of experiences and always love connecting with people excited about opportunities to join Blu Dot.

If interested, apply here:  https://www.applicantpro.com/openings/bludot/jobs/2508643

Architectural + Design Account Sales

The Bongard Corporation is expanding, and the team is looking to fill our Architectural + Design Account Sales position.

This role will become one of our primary channels for developing architectural and design relationships, promoting foundational Manufacturer’s products to architects, engineers, designers and end users. Focusing on product specifications to the end user throughout the design and spec phases, Bongard will look to establish key relationships in commercial construction environments with state-of-the-art plumbing solutions. If you enjoy promoting world class product, with elite industry brands, this is your opportunity to be part of Bongard’s next generation phase of growth.

• Showcase best-in-class products
• Establish brand preference
• Cultivate long-standing, sincere relationships with architects, designers and engineers
• Proudly represent “Made in USA” solutions

Core Responsibilities:

• Establish key relationships with leading Architectural and Design firms
• Drive new product sales
• Maintain ongoing communication with Strategic Account Managers tied to our Manufacturer’s product lines
• Participate in relationship building industry events, such as trade shows, association forums & training events

Experience Preferred

• Bachelor’s Degree, or equivalent experience, in Sales, Marketing, Business, Interior Design or Related Field
• Min. 3-5 years of Sales experience in Industrial, Commercial or Architectural/Design Sales with a proven track record of closing targeted Customer Projects
• Demonstrated success selling to Architects and Designers
• Demonstrated competency with computer and technology skills
• Excellent organizational and planning skills
• Strong industry knowledge within the Commercial Plumbing systems sector
• Excellent Written and Oral communication
• Ownership / Accountability mindset
• Customer Service management
• Prioritization / Decision Making
• Process Excellence

If interested, please submit resume, cover letter, and portfolio to:  Nic G at Nic@Bongard.com

Title: Space & Occupancy Planner

ACCOUNTABILITIES:

• Project / Move Management
• Program Logistics
• Customer Communication
• Resource Management

WHAT YOU’LL BE DOING:

• Coordinate and deliver successful results on all assigned move projects, furniture reconfigurations and new product installations for Twin Cities and assigned national projects
• Work closely with assigned Managed Services and client Design leads when applicable
• Responsible for customer satisfaction on each assigned move/ project
• Responsible for direct interaction with customers regarding project requirements
• Provide space planning and move management to complete move and reconfiguration projects following Space Standards
• Develop project plans and budgets
• Coordinate the day to day details for all aspects of each project. Review with Manager prior to implementation
• Initiate and execute programming, planning and design coordination, overall project scheduling and control, overall budgeting and reporting, capital expenditure requests, financial administration, project documentation and project close-out
• Coordinate project activities with internal and external partner and suppliers
• Coordinate activities with engineers, technologies, building service staff, contractors, vendors and movers
• Direct furniture repairs to Service Desk
• Review move related quotes and track cost to ensure all moves are done within budget
• Provide move spreadsheet support to customers to ensure proper completion
• Oversee and direct moves and post move activities – including customer survey
• Ensure the maintenance of all appropriate project management records and files
• Provide specific project feedback on vendors regarding their performance
• Ensure all client space standards are maintained and followed
• Maintain technical knowledge of latest release of AutoCAD
• Perform space measurement take-offs
• Follow all client drawing and layering standards
• Interface with Clients Computer Automated Facility Management space management program
• Ensure that plans are updated, and database is current
• Perform field verifications – including walkthroughs for drawing updates and employee location verifications
• Provide back up to other Intereum positions as needed
• Other duties as assigned

WHAT YOU SHOULD HAVE:

• Design degree from accredited school
• Proficient in AutoCAD
• Proficient in Microsoft Office, i.e. Excel, PowerPoint, Word
• Knowledge of space management programs a plus
• Knowledge of Commercial Office Panel Systems a plus
• Desire and commitment to learn new software programs utilized in Commercial Industry
• Organizational skills to manage a variety of tasks
• Self-starter takes initiative
• Demonstrates commitment to professionalism, integrity and sound judgment in all business transactions, and providing the highest client satisfaction

WHAT WE BRING TO THE TABLE:

• A State-of-the-Art Facility with plenty of free parking, incredible technology throughout, and a multitude of workspaces at your disposal
• Flexible work environment – Work Your Way allows you to choose where you work
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement
• Quarterly State of the Company Meetings
• Paid Time Off, Paid Holidays
• Paid Parental Leave
• Benefits – Medical, Dental, and Vision
• Seasonal Onsite Flu Shot Clinic
• Employer Paid Long Term Disability and Life Insurance
• 401K
• Community Service opportunities
• Company events, beverages and food included
• Ability to use your talents and strengths to make a positive impact

If interested, please apply here!

Notice: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Intereum is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Intereum is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.

TITLE: Senior Interior Designer – Brand Environments

REPORTS TO: Creative Director; Assortment and Visual Merchandising

ABOUT US: Blu Dot (www.bludot.com) is an innovative, modern home furnishings company based in Minneapolis. The environment is dynamic and creative and the perfect fit for someone interested in making a meaningful contribution to a fast-growing, successful company.

Company Purpose

Inspire a more creative way of living through good design that’s good to everyone.

Core Values

– Good design is good. Good design should be reflected in everything we do.

– Keep it simple. Strive for economy in all that you do.

– Everyone is invited to our party. Treat every individual with respect & dignity.

– Our glass is half full. Focus on the positive.

– Be humble. We take nothing for granted.

– Turn it up to 11. Determine what is expected and do a little more.

– Stay curious. Try, learn, improve, repeat.

ABOUT THE ROLE: As Senior Interior Designer – Brand Environments you will help to lead, develop, and assist a team of Interior Designers, and Jr. Interior Designers, by providing interiors, merchandising and planning direction to our multiple stores and Blu Dot brand environments, under the direction of our Creative Director; Assortment and Visual Merchandising.

RESPONSIBILITIES:

• Work with Creative Director, Director of Architecture & Construction on New Store developments and designs
• Translate and lead our merchandising and pairing directives to our Interior Designers for all retail locations on the bi-annual store resets and major product launches
• Help to direct and create innovative store experiences and merchandising directives for our existing stores, our new stores in development and Blu Dot brand environments.
• Work closely with our teams in Marketing, Trade and Contract, Wholesale and Stores to keep a consistent and cohesive visual brand identity
• Manage timelines of our bi-annual floor refreshes and major product launches within our stores
• Lead and develop a team of Interior Designers and Jr. Interior Designers creating innovative and beautiful environments in our stores and for our distinctive brand environments
• Continue to develop new, innovative, and inspirational experiences for our customers

IDEAL EXPERIENCE/QUALIFICATIONS:

• Minimum of 7+ years’ experience in related field (Interior Design, Architecture)
• Required ability to use drafting software; AutoCAD, SketchUp and/or Revit
• Be highly proficient at leading and completing projects independently, efficiently and on-time
• Willingness to learn and design within the Blu Dot brand identity
• Comprehensive knowledge and skills in Microsoft OS and Adobe CS
• A self-starter with strong organization skills, detail, and process oriented and amazing multi-tasking abilities
• Team player who is able to lead and develop a team of Interior Designers
• Exceptional communication and troubleshooting skills
• Experience in Project Management
• Experience collaborating on projects with Architects and Contractors
• Ability to lift and move heavy furniture and accessories
• Must be able to travel domestically and internationally

If interested, please apply here!

Intereum

TITLE: A&D Representative

WHO WE ARE: Intereum is Minnesota’s only Certified Herman Miller workplace environment specialist. We create inspiring spaces to work, learn, and heal. Intereum is a full-service resource that implements solutions in commercial furnishings and audio-visual technology. Transforming spaces from ordinary to extraordinary, Intereum sees things others can’t see and utilizes tools others don’t have. With business acumen, a rich culture, and an integrated process, Intereum has grown to become a top regional choice for office renovation, reconfiguration, and completely new office environments.

OUR Purpose: Delivering environments that inspire work, learning, and healing

WHAT YOU’LL BE DOING:

New Business Development

• Support Intereum’s A+D vision and integrated influencer strategy through insightful information, thoughtful events and elevated customer service and experiences.
• Develop relationships with top firms and key contacts to strengthen Intereum’s position in the market and drive specification
• Support A+D firms in our market with timely education of our portfolio of products, services and thought leadership.
• Seek opportunities and leads from A&D influencers, vendors, industry partners, and others.
• Work collaboratively with MillerKnoll’s primary A&D representative.

Sales & Marketing Support

• Serve on project teams in support of bid or proposal development. Participate in project strategy development and action plans with insight from A+D influencers.
• Provide thought starters, product alternatives and recommendations, budget pricing and other specification support to drive product specifications.
• Conduct showroom tours.
• Participate in sales presentations as needed.
• Create content for social media, newsletters, or email communications to target A&D influencers in collaboration with marketing team.
• Close business.

Relationship Building: Networking, Promotional Events and Public Relations

• Cultivate a broad network of professional contacts by building networks through hosting thoughtful events, sharing insightful information and educational activities to raise brand visibility in the market.
• Identify and participate in appropriate networking venues and activities that include, but are not limited to: 1:1 meetings, A&D industry’s professional associations, including event sponsorship (Fusion, FAB, & Minnecon), and attendance or participation in vendor trips and events like NeoCon/Design Week.
• Coordinate and participate in outreach activities such as educational forums, student mentoring, classes and other relationship building activities.

Account Management

Utilize account plans to strengthen position within top firms in market and review quarterly.

• Serve in a consultative role. Position Intereum as a strategic partner in securing new business.
• Demonstrate a keen understanding of the designer’s business, industry, and challenges.
• Monitor organizational changes or realignments that may impact future recommendations.
• Within the top firms, identify and manage key relationships with influencers to drive business and specifications.
• Generate awareness of new products; conduct new product presentations as needed with top accounts and greater market A+D firms to cultivate relationships.
• Close business.

Team Activities, Administrative, & Professional Development

• Participate in new business development meetings.
• Attend team, department, and company meetings.
• Maintain A&D contact database.
• Train on new products offered by MillerKnoll and other preferred vendors.
• Develop forecasts and manage sales funnel for A+D driven leads.
• Prepare internal documentation as required (e.g. expense reports).
• Participate in training and professional development activities.

WHAT YOU SHOULD HAVE:

• 4-year college degree (Interior Design or Architectural design preferred)
• CID and LEED certified (preferred)
• MillerKnoll product knowledge
• Minimum two years professional experience in an interior design or architectural firm or related business, or within a commercial office furniture manufacturer or dealership.
• Knowledge of commercial interior design principles
• Outstanding interpersonal and relationship-building skills.
• Able to build personal connections by gaining the trust and respect of others. Able to actively and perceptively listen to others and respond with empathy, tact, and diplomacy.
• Strong customer focus. Highly responsive to customer needs; consistently demonstrates a commitment to achieving the highest level of customer satisfactions.
• Proven sales skills with ability to close.
• Superior organizational abilities. Able to effectively manage multiple moving parts by setting priorities, effectively allocating time and resources, and by completing the tasks associated with multiple projects in various stages of the order process. Close attention to details and accuracy in data entry are critical.
• Strong public relations and communication skills. Able to communicate effectively in person, by email and telephone with customers, vendors, and colleagues.
• Effective team member. Works collaboratively with others. Makes positive and timely contributions to the team’s success in meeting objectives.
• Presentation skills. Able to present ideas, proposals and solutions in a thoughtful yet compelling manner.
• Problem solver. Able to recognize and clarify the nature of a challenge, evaluate alternatives, and propose solutions. Able to respond quickly and resourcefully to customer inquiries, requests and concerns. Demonstrated resourcefulness in identifying actions needed to solve problems.
• Able to work effectively within a well-defined business process. Understands the importance of adhering to established procedures and protocols.
• Displays flexibility in approach to job both internally and externally.
• Proficient in Microsoft Office Suite: Outlook, Work, and Excel. Highly motivated to learn and to effectively use systems and tools unique to Intereum and the commercial furniture business.

WHAT WE BRING TO THE TABLE:

• A State-of-the-Art Facility with plenty of free parking, incredible technology throughout, and a multitude of workspaces at your disposal
• Flexible work environment – Work Your Way allows you to choose where you work
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement
• Quarterly State of the Company Meetings
• Paid Time Off, Paid Holidays
• Paid Parental Leave
• Benefits – Medical, Dental, and Vision
• Seasonal Onsite Flu Shot Clinic
• Employer Paid Long Term Disability and Life Insurance
• 401K
• Community Service opportunities
• Company events, beverages and food included
• Ability to use your talents and strengths to make a positive impact

If interested, please apply here!

Notice: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Intereum is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Intereum is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.